Information We Collect

• Information you provide to usWe may collect information that you provide to us directly, such as your name, email address, mailing address, telephone number, and other contact information.
• Information collected through use of our websiteWe may collect information about your usage of our website, such as the pages you visit, the amount of time you spend on our site, and the type of device you use to access our site.
• Information collected through cookies We may use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences and improve your experience on our site.
• Information collected from third-party sourcesWe may collect information from third-party sources, such as social media platforms, to improve the accuracy of your account information and provide you with a better user experience.

How We Use Your Information

• To provide you with our servicesWe use the information we collect to provide you with the services you request, such as sending you email updates or responding to your support requests.
• To improve our websiteWe use the information we collect to improve our website and make it more user-friendly.
• To personalize your experienceWe use the information we collect to personalize your experience on our website, such as by providing you with content and advertising that is relevant to your interests.
• To communicate with youWe may use the information we collect to communicate with you, such as by sending you emails or notifications about our services.
• To comply with legal obligations We may use the information we collect to comply with legal obligations, such as responding to a subpoena or court order.

Sharing of Information

We will not sell, rent, or otherwise share your personal information with any third parties, except in the following cases:

• With your consentWe may share your information with third parties with your consent, such as when you choose to connect your MGET energy account with a third-party service.
• To provide our servicesWe may share your information with service providers who help us provide our services, such as hosting providers or payment processors.
• To comply with legal obligationsWe may disclose your information if we believe it is necessary to comply with a legal obligation, such as a subpoena or court order.

Data Retention

We will retain your personal information for as long as necessary to provide you with our services and comply with legal obligations. Your choices:

• Accessing and updating your informationYou may access and update your personal information at any time by logging into your MGET Energy account.
• Opting out of communicationYou may opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails you receive.
• Deleting your informationYou may delete your MGET Energy account at any time by contacting us at wecare@mgetenergy.com.